IHS operates telecommunications towers which it leases back to telecom operators in several African jurisdictions. IHS is a blue chip company, which according to recent news reports, is considering a sizeable stock market listing in 2018, in order to continue to “fuel” the expansion of the business.
IHS is required to ensure each tower in operation is as close to “always on” as is possible, which requires it to be supported by backup generators and to be secured from any intrusion, irrespective of geographical location and dispersion. Mi-C3’s client uses the Affectli Platform to integrate multiple feeds of information (hundreds of signals a second), indicating the state of play of its thousands of assets: towers, generators, air-conditioning, security equipment, refuelling vehicles, repair and maintenance teams) into a single gateway managed by their Network Operations Control centre.
Complex information is folded into automated workflow and ticketing that operate on dozens of custom processes and involving teams of hundreds of people.
Information is also represented in real-time sunbursts that give decision-makers a high level impression of the state of play, that is drillable down to the finest detail with ease and clarity that works just as well on a mobile phone, as it would on the large display at the command centre.